What May Be Covered
Eligible manufacturing defects involving motor function, controller function, frame structure, or electrical operation.
Warranty
RHHVVR reviews warranty issues with order information, photos or video, product SKU, and a clear issue description.
Eligible manufacturing defects involving motor function, controller function, frame structure, or electrical operation.
Normal wear, misuse, stains, pet damage, accidental damage, unauthorized repair, or issues caused by improper assembly.
Email order number, SKU, issue description, photos or video, and any troubleshooting steps already tried.
Warranty service may involve troubleshooting, replacement parts, or another resolution depending on the verified issue and product availability. A 3-year protection plan may also be available at checkout for eligible mechanical and electrical failures.